Svaggy Fleet

Dispatch · Phase 0

Live order map, rider supply heatmap, manual reassignment, and incident intervention. Real surfaces land with Phase 5 (dispatch engine) and Phase 11 (live ops incident console).

Live orders

Active deliveries across every rider

Phase 5 · Dispatch engine

Rider supply

Heatmap and demand forecast

Phase 5 · Dispatch engine

Incidents

Weather, venue closure, equipment outage — auto-applied SLA relaxation

Phase 11 · Live ops incident console

Disputes

Unified evidence viewer — photos, GPS trail, chat log

Phase 11 · Live ops incident console